Arche Health is committed to protecting the privacy and confidentiality of staff, board, clients and third parties. This policy provides an outline of Arche Health’s legal obligations and ethical expectations in relation to privacy and confidentiality and applies to the whole organisation. Arche Health is committed to ensuring that information is used in an ethical and responsible manner. We recognise the need to be consistent, cautious and thorough in the way that information about clients is recorded, stored and managed. All clients have legislated rights to privacy of personal information. In circumstances where the right to privacy may be overridden by other considerations (for example, child protection concerns), staff act in accordance with the relevant policy or legal framework, or both. The organisation ensures mechanisms are in place to demonstrate that decisions and actions relating to privacy and confidentiality comply with relevant federal and state laws. All staff are provided with ongoing support and information to assist them to establish and maintain privacy and confidentiality.
